Privacy Policy for Elite Rocky Mountain Contracting LLC

Effective Date: 6/11/25

Who We Are

Elite Rocky Mountain Contracting LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information, including personal information and mobile data, when you interact with our website (https://ermcontractors.com), services, and communications.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information – such as name, email address, phone number, and address, which you voluntarily submit through our forms, quote requests, or during communication.

  • Usage Data – such as IP address, browser type, device information, and pages visited.

  • SMS/Mobile Data – including your phone number, opt-in status, message content, and engagement history, if you consent to receive SMS or MMS communications.

2. How We Use Your Information

We use your information to:

  • Respond to service inquiries and schedule appointments

  • Provide estimates, updates, or project-related communications

  • Send transactional and occasional promotional communications (only with consent)

  • Improve customer experience and website functionality

3. SMS/Text Messaging Disclosure

By opting in to receive text messages from ERM Contractors, you consent to receive SMS/MMS messages related to your project, appointment, or service updates.

  • Message frequency may vary.

  • Message and data rates may apply.

  • Reply “STOP” to unsubscribe or “HELP” for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

We do not sell, share, or disclose your personal information—including phone numbers or email addresses—with any third parties or affiliates for marketing or promotional purposes.

We may share information only in the following limited cases:

  • With trusted subcontractors or service providers who assist in fulfilling your service (e.g., scheduling, customer support)

  • When legally required to comply with a subpoena, law, or protect our rights

All data shared with service providers is limited to the minimum necessary and used only for operational support.

5. Your Rights and Choices

You have full control over your data. You may:

  • Opt out of SMS or marketing emails at any time

  • Request access to or deletion of your personal data

  • Update your communication preferences

To make a request, email us at quotes@ermcontracting.com or reply “STOP” to any text message to unsubscribe.

6. Data Security

We use encryption, secure networks, and best-practice procedures to protect your personal data from loss, unauthorized access, or misuse.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. Please review their policies independently.

8. Updates to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website with the effective date clearly posted.

9. Contact Us

For questions or privacy-related concerns, contact us at:

Elite Rocky Mountain Contracting LLC